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Technology affects productivity in the office and at home

Nexthink has unveiled the findings of its latest report, The Drivers of Digital Employee Experience (DEX). The report examined the disruptions and problems employees face in the IT experience. What became clear was that, for the most part, IT and colleagues cause frustrating interruptions in workflow. Ninety-three percent of more than 1,000 workers said technology in the workplace affects productivity in one way or another. The most commonly cited "technology problem" that disrupts productivity and focused work is "human distractions." This is the reason to do work at home or to shut down for focused work, such as turning off the phone or entering mock meetings (33 percent reported using this digital self-defense).

"What we've found over the years through our research and individual experience is that technology is often both the solution and the problem," said Yassine Zaied, Chief Strategy and Marketing Officer Nexthink. "The question organizations should be asking is how IT teams can solve these common problems while balancing the needs of individual teams with the legitimate interests of the business. Technology is our greatest asset, but a true understanding of its weaknesses and potential is critical to ensuring positive digital experiences for employees.