Corporate culture in transition

This is according to the new "ISG Provider Lens Next-gen Application Development & Maintenance (ADM) Services Report Germany 2020" from the Information Services Group (ISG). The market for DevSecOps solutions has become so confusing that external consultants are increasingly having to clear the product jungle for companies.
"Automation has become one of the key drivers for next-generation ADM services", says Heiko Henkes, Director and Principal Analyst at ISG. "All major providers have invested heavily in their own AI and ML technology. Some also offer their solutions in as-a-service mode to smaller providers and customers." Customer expectations are high, but often cannot be met due to the complexity of the systems and tasks.
"Genuine self-healing software and AI-driven improvements to business processes are still dreams of the future", continues Henkes. "DevSecOps is increasingly merging with automation and continuous software testing to form an integrated software development process."
In addition, DevSecOps is only partly a technological task. Cultural changes within the company are just as important, for example in the composition and permanence of teams. According to the analysts, service providers must therefore be able to shape this cultural change alongside their technological expertise. ISG anticipates that the speed of change in the DevSecOps service market will continue to increase.
Accordingly, providers could quickly gain market share, but just as quickly lose it again. It is not so much the traditional service providers that have an advantage, but companies that can change their internal structures quickly and therefore operate flexibly on the market.